Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Terms and Conditions for Ordering

Payment:

US Customers
The following forms of payment are accepted:
Money orders, Certified checks
Credit Cards - Master Card, Visa and American Express
Canadian Customers
The following forms of payment are accepted:
International Money orders payable in US Dollars.
Credit Cards - Our system will process most Canadian issued credit cards. If your payment is declined, please contact us.
International Customers
The following forms of payment are accepted:
International Money orders payable in US Dollars.
Credit Cards - Our system will now process most overseas credit cards. If your payment is declined, please contact us.
Bank Wire Transfer payable in US Dollars. ($200.00 minimum order). Be advised, if you choose to pay via Bank Wire Transfer, you may not use any coupon or will not receive any discount. This is to cover some of the additional fees and expenses we incur from the Bank to accept your wire transfer.
We do not accept orders from or ship to the following countries: Romania, South Africa, Indonesia, Countries of the Former Yugoslavia, Countries of the Russian Federation, Ukraine, Belarus, Lithuania, Latvia, Estonia, Poland, Slovak Republic, or Mexico

You can use our Secure Automated Shopping Cart to place your order and pay with your credit card or a money order.

You can E-mail us at sales@hessenantique.com to place your order or ask us any questions about our products.

If you would like to mail in your order, please print out your shopping cart receipt and mail it along with a Certified Check or Money Order.

Please state your correct sizes or body dimensions when ordering belts, boots, uniforms and headgear to ensure a proper fit. International and domestic customers are welcome to use our Size Conversion Charts to aid in selecting the correct size.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Return and Exchange Policies:
- All items must meet your approval or your purchase price (less postage) will be refunded. If your not happy with your item you must notify us within three days of receipt. If we sent you the wrong item, or a defective item, then we will reimburse the shipping charges.
- We will provide you with a UPS return label
, the fee for using this label is $7.00 and will be deducted from your refund. Exchange shipping charges will be billed to your account (USA Only).
- Return the item(s) in original condition, in original packaging as shipped within 10 days. After 10 days, returns will be refused.
- Returns must include a copy of your invoice and a statement of your desire for a prompt refund, credit or replacement.
- Please include $10.00 (cash or money order) to pay for shipping exchanges).
- See Return and Exchange Policy for more details.
- Items ordered on a custom basis (caps, hats, uniforms, camouflaged/aged helmets, tunics with insignia sewn on using our insignia sewing service) are not eligible for return, exchange, refund, credit or replacement.
- We cannot accept any returns made to us that arrive COD.
- We reserve the right to charge a 15% restocking fee.
- We reserve the right not to accept items for refund.

Other General Sales Policies:
- Dealer and Wholesale customers are welcome.
- We will only ship to your billing address if paying with a credit card. Other addresses must be verified.
- Unit and bulk order discounts are also available.
- We reserve the right to refuse service to any customer.
- We reserve the right to change prices at our discretion.
- We will not ship insignia items with swastikas, SS runes or death's heads to France or Germany in accordance with German and French laws.


Coupons, Special offers and Promotions

From time to time we offer coupons and special offers like free shipping. To get the discount you must apply the coupon at checkout or select the free shipping option if offered. WE WILL NOT DO IT FOR YOU. Please do not ask us to refund you if you missed a sale or ordered before or after the coupons were valid. WE WILL NOT DO IT. 99% of our customers do not have a problem with this but there are always one or two that do.

Coupons and sales are NOT valid on: Custom orders, Special Order items, Sewing Services, Wholesale Orders.
Free Shipping offers will always be based on a minimum purchase amount (amount after any other discounts) and only valid in the Continental US (CONUS)
Some promotional offers may not be combined with other offers in the same order. Generally, only one coupon code can be used per order.



Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Hessen Antique Inc.. The collective work includes works that are licensed to Hessen Antique Inc.. Copyright 2003, Hessen Antique Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Hessen Antique Inc. or purchasing Hessen Antique Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Hessen Antique Inc. or to purchase Hessen Antique Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Hessen Antique Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Hessen Antique Inc. used in the site are trademarks or registered trademarks of Hessen Antique Inc.


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Hessen Antique Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Hessen Antique Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Hessen Antique Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Hessen Antique Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Hessen Antique Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Hessen Antique Inc. product is mistakenly listed at an incorrect price, Hessen Antique Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Hessen Antique Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. Product descriptions posted on our product pages are the representations provided by our suppliers and manufacturers. Please note that actual products may differ slightly from the pictures. Hessen Antique is not responsible for typographical, pricing, product information, advertising, or shipping errors. Advertised prices and available quantities are subject to change without notice. Hessen Antique reserves the right to cancel an order or to issue a Returned Merchandise Authorization (RMA) for merchandise that is advertised in error, is unexpectedly out of stock, does not conform to specifications, or was shipped in error. Hessen Antique will also cancel an order if it is deemed to be made in bad faith or for which we are unable to verify billing and shipping information with the credit card's issuing bank. If your credit card has already been charged for the purchase and your order is cancelled, Hessen Antique Inc. shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Hessen Antique Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Hessen Antique Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Hessen Antique Inc..


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Hessen Antique Inc. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Hessen Antique Inc. products) must be commenced within one (1) year after the claim or cause of action arises. Hessen Antique Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Hessen Antique Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Hessen Antique Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Hessen Antique Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Hessen Antique Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Hessen Antique Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Hessen Antique Inc. in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Hessen Antique Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Hessen Antique Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Hessen Antique Inc., Hessen Antique Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Hessen Antique Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Hessen Antique Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).